123 hp com troubleshooting
You can use the HP Print and Scan Doctor to Resolve Printer Issues in Windows 10, 8, 7, Vista, and XP. The HP Print and Scan Doctor is a free tool for Windows to help resolve printing and scanning problems. The HP Print and Scan Doctor 5.0 is compatible with Windows 7 and later operating systems.
The HP Print and Scan Doctor tool can be downloaded from a relevant website. When you click on this link the HP Print and Scan Doctor is downloaded to your computer using your Internet browser. The file is approximately 10MB in size.
- The HP Print and Scan Doctor tool can be downloaded from a relevant website. When you click on this link the HP Print and Scan Doctor is downloaded to your computer using your Internet browser. The file is approximately 10MB in size.
- If your printer is not listed, make sure the printer is turned on and connected. Once switched on, click My product is not listed, and then select Retry. Select your printer, and then click Next.
- If a connection problem is detected, click the method being used to connect the printer and then follow the on-screen instructions and then click Retry.
- Depending on your issue, you can either choose Fix Printing or Fix Scanning.
To Resolve issues with printing using the HP Print and Scan Doctor:
- You can use the HP Print and Scan Doctor tool to test the status of the printer spooler, print queue, device manager, and device conflicts.
- Double-click the HP Print and Scan Doctor icon on the desktop to open the tool.
- Click on Start on the Welcome screen and Select your printer, and then click Next.
- The Finding and Fixing Problems screen displays
- Click on Fix Printing
- The list of actionable results will be displayed in the HP Print and Scan Doctor Results screen
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