The 123-hp-com solely looks at resolving all issues pertaining to all HP printer models. The website aims to resolve Print, scan, copy and fax issues through the website. The latest versions of drivers and printer software are also available for download and installation. 123-hp-com offers extraordinary backend printer support for all its dedicated users. On call support is also available where technical experts provide quick relief from printing and scanning issues for HP Printers.
The website provides complete assistance for installation, setup, driver download and troubleshooting for the printers. The setup and installation guide provides information on the first time printer setup when the device is actually received by the customer. An installation CD comes along with every package which allows the user to install the printer.
The steps for manual first time installation also talk about de-taping, cleaning out the cartridge area and even loading the paper tray. After the hardware setup, the website also provides instructions with regard to driver download. Easy access to the latest driver downloads and its installation instructions are also available on the website.
Furthermore, the website provides information pertaining to ePrint setups. An advanced printing technology ePrint allows the user to print from anywhere at any time through computers, laptops, Smartphones and tablets. ePrint usage via email enables the user to send the document to be printed to the HP printer’s email ID.
A unique ID is assigned to the printer to receive the document. The ePrint accepts practically every file format for printing. HP ePrint also enables printing in public locations. For any difficulties in printing you can call the backend technical support team for any issues related to ePrint. Besides, the website also lists the AirPrint™ setup a mobile printing solution that is compatible with the Apple iOS and later operating systems.
It also lists out the AirPrint™ compatible devices for the users’ convenience. Firmware compatibility checks also have to be conducted for the AirPrint™. Cloud Print can also be enabled on the HP Printer where available. The website allows users to avail of step-by-step instructions on enabling cloud print on their HP printers to enable printing from any location.
The HP Printer driver download instructions are easy to use and can be clearly understood. The website provides the latest links and versions of the driver for Windows 7, 8, Vista and XP. It also provides driver downloads for Mac. The webpage clearly outlines the usage of both Internet Explorer and Firefox browsers.
In the troubleshooting section, the latest troubleshooting manual link is provided for the users to download it on their devices. The page resolves all issues that include a print stuck in the queue, printer response is slow, print quality is poor and any other setup, installation and other associated updates.
It also provides instructions to troubleshoot scanning problems of the HP printer. It classifies connectivity errors clearly for both wired and wireless connections to provide repair instructions. The website also successfully addresses copy issues, ink cartridge problems and issues with clearing paper jams.
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